About Us

Management Research and Solutions, Inc. is a full-service benchmarking and change management firm committed to delivering lasting change in small and medium-sized businesses across the United States and Canada. Researching best practices from multiple industries, we take companies from where they are now to where they want to be, so they may achieve their goals and fully actualize their potential.

MRSI has an unparalleled track record of successful implementation of lasting change solutions.
MRSI owes its success to an identifiably unique approach that typically accesses every operational layer of our client's organization to create and support change solutions.
MRSI assists clients to achieve results through the design and implementation of superior processes that are still in place 12-24 months after the initial implementation.

Mission and Values
MRSI's mission and the seven values that guide how the firm serves clients and treats its people.
Leadership
David Cook, CEO and Founder of MRSI Benchmarking & Implementation, headquartered in Toronto.
History
MRSI's history — founded in Toronto in 1995 to bring professional benchmarking and implementation services to small and mid-sized businesses.
Testimonials
Real outcomes, in clients' own words, from over two decades of MRSI engagements.
Contact Us
Get in touch with MRSI Benchmarking & Implementation.

Proven Methods

The MRSI "Finish Line." Our commitment extends well beyond traditional third-party engagements, which materially impacts all of our interactions, especially implementation design and methodology.
Avoiding the Cookie-Cutter Approach to Implementation. MRSI drives implementations using Best Practice Principles rather than a blind adherence to the best practices themselves. This flexibility allows for highly customized solutions that enjoy higher ownership and are extremely effective.
Inclusive, Nurturing, Educational Style. A unique combination of buy-in style and educational methodology generates solutions that are better understood and deeply compatible with existing cultures. This translates into solutions that enjoy broad acceptance.
Bottom Line: Incredibly Effective Solutions and Lasting Results.

Practical Solutions

Bottom Line Focus: Were the intended results achieved?
Monitor and Maintain Compliance through the 12-24 months post-implementation period.
Establish Organizational Memory: Customized Best Practice methods are in place and consistently and enthusiastically followed.
Establish Organizational Learning Structures that identify and transfer skill sets to maintain and continue improvement after the initial implementation.
Ensure corporate culture is in harmony with implemented activities and systems.

“The returns from working with MRSI have been tremendous. The gains of re-engineering our estimating and project management processes alone will add $500,000 to our net income on an annualized basis.”
- George Anderson, President, RDC Construction

“…of greatest value however, was the exercise which caused our management to examine what differentiated our company from our competition and what stood in the way to make it better for the long term.”
- Harry Angus, President, H.H. Angus & Associates Limited Consulting Engineers

“Immediately I saw the impact of their work. The changes in orientation and structure have played a major role in our company having its two best sales months ever in its history. [a year later] we have experienced at least a 5:1 return and are 100% happy with their work.”
- John Blown, Managing Director, 6S Marketing

“With the systems implemented, we have significantly increased profits, and we are able to monitor our progress in real time. Our senior managers now function together as a Leadership Team working towards a common goal and the organizational tools developed together with our team have elevated our sense of pride and ownership!”
- Kristin Crowe, CEO, T.A.S. Communications

“The Company engaged MRSI to 'benchmark' five areas of business…. The exercise produced useful results, but, more interestingly, it identified opportunities in the overall business management of the Company…. We were impressed with the quality of people, their ability to interact with our personnel and the end result.”
- Michael Schnekenburger, President and CEO, NRI Industries Incorporated

“MRSI was exceptional in their ability to assess our current situation, and quickly develop a plan to implement improvements in profitability … and to hold them in place!”
- Neil Goldenberg, President, Disley Food Services

“The direct and persistent style of MRSI personnel was appreciated by management and staff alike. The entire process was systematic and effectively communicated on a daily basis.”
- Paul Fredricks, President, Select Food Products Limited

“…rather than simply provide a standard process to follow, they provided a broad education to our team!”
- R. Wilson, P.Eng., CEO, Morrison Hershfield

“The Sales Best Practices we implemented last year at the management and field level, have actually elevated average performances by an amazing 50-100%!”
- Rob Vanden Broek, President, Eastern Meat Solutions

“…with the progress made to date … in the new Project Management Controls and Re-Org structure … we are completely satisfied with MRSI … and I personally have never been so excited about coming to work!”
- Rod Rowbothom, President, Onespace Unlimited Architects

“What I appreciate the most is the fact that MRSI has implementation as part of their service. It is not just a consulting company telling us what to do and walking away, but an organization which wants to see successful implementations.”
- Simon Feddema, President, Grundfos Canada

“…without exception, the sales representatives are energized by the new way of doing things.”
- Ted Edgar, President, Can Ross Environmental Services

“As the result of the project, we have a less complicated and more effective organization structure…. Process improvement efforts addressed both the new product development and sales processes…. Most importantly, has been the behavioural change brought forth … managers and especially the need for commitment and accountability for their actions…. [MRSI] didn't just tell us what to do, they helped us implement solutions.”
- Vince Green, President, Adwel International Limited