“…of greatest value however, was the exercise which caused our management to examine what differentiated our company from our competition and what stood in the way to make it better for the long term.”
- Harry Angus, President, H.H. Angus & Associates Limited Consulting Engineers
“Immediately I saw the impact of their work. The changes in orientation and structure have played a major role in our company having its two best sales months ever in its history. [a year later] we have experienced at least a 5:1 return and are 100% happy with their work.”
- John Blown, Managing Director, 6S Marketing
“With the systems implemented, we have significantly increased profits, and we are able to monitor our progress in real time. Our senior managers now function together as a Leadership Team working towards a common goal and the organizational tools developed together with our team have elevated our sense of pride and ownership!”
- Kristin Crowe, CEO, T.A.S. Communications
“The Company engaged MRSI to 'benchmark' five areas of business…. The exercise produced useful results, but, more interestingly, it identified opportunities in the overall business management of the Company…. We were impressed with the quality of people, their ability to interact with our personnel and the end result.”
- Michael Schnekenburger, President and CEO, NRI Industries Incorporated
“MRSI was exceptional in their ability to assess our current situation, and quickly develop a plan to implement improvements in profitability … and to hold them in place!”
- Neil Goldenberg, President, Disley Food Services
“The direct and persistent style of MRSI personnel was appreciated by management and staff alike. The entire process was systematic and effectively communicated on a daily basis.”
- Paul Fredricks, President, Select Food Products Limited
“…rather than simply provide a standard process to follow, they provided a broad education to our team!”
- R. Wilson, P.Eng., CEO, Morrison Hershfield
“The Sales Best Practices we implemented last year at the management and field level, have actually elevated average performances by an amazing 50-100%!”
- Rob Vanden Broek, President, Eastern Meat Solutions
“…with the progress made to date … in the new Project Management Controls and Re-Org structure … we are completely satisfied with MRSI … and I personally have never been so excited about coming to work!”
- Rod Rowbothom, President, Onespace Unlimited Architects
“What I appreciate the most is the fact that MRSI has implementation as part of their service. It is not just a consulting company telling us what to do and walking away, but an organization which wants to see successful implementations.”
- Simon Feddema, President, Grundfos Canada
“…without exception, the sales representatives are energized by the new way of doing things.”
- Ted Edgar, President, Can Ross Environmental Services
“As the result of the project, we have a less complicated and more effective organization structure…. Process improvement efforts addressed both the new product development and sales processes…. Most importantly, has been the behavioural change brought forth … managers and especially the need for commitment and accountability for their actions…. [MRSI] didn't just tell us what to do, they helped us implement solutions.”
- Vince Green, President, Adwel International Limited
“The returns from working with MRSI have been tremendous. The gains of re-engineering our estimating and project management processes alone will add $500,000 to our net income on an annualized basis.”
- George Anderson, President, RDC Construction
Leadership
Are Job Descriptions Useful?
Why so many small businesses operate without real job descriptions, and how to build ones that actually get used instead of filed away and forgotten.
Read More →Marketing & Sales
Creative Market Segmentation
How re-slicing your market by a different angle — instead of the segments you've always used — can reveal untapped, more profitable niches.
Read More →Marketing & Sales
Don't Hand Out Business Cards
Counter-intuitive tips for actually getting value out of a conference, instead of just handing out cards and moping through it.
Read More →Leadership
Effective Leaders Value Their Time Through Consistent Delegation
A 30-day challenge for reclaiming a leader's time by identifying, valuing, and handing off the tasks that don't need to be theirs.
Read More →Leadership
Effective One-on-One Meetings (not an oxymoron)
A simple, repeatable agenda for weekly manager check-ins that replaces firefighting with a dedicated time to surface what's really going on.
Read More →Marketing & Sales
Five Things to Do When You're in the News
Positive media coverage is rare and valuable — here's how to extract maximum, lasting value from it instead of letting it disappear after one day.
Read More →Leadership
Fixing the Upward Delegation Problem
Why work keeps flowing up to the most senior person in the room instead of down to the people who should own it, and how a president can start reversing it.
Read More →Marketing & Sales
Four Steps to Generate Curiosity
A four-part structure for a first sales call that builds curiosity instead of pushing for an order too soon.
Read More →Marketing & Sales
Getting Good or Avoiding the Bad
What Prospect Theory reveals about how people actually make decisions, and why framing your offer around avoiding a loss usually beats framing it around a gain.
Read More →Marketing & Sales
How to Keep Your Clients: Account Review Meeting
A regular account review format and the questions that get honest feedback instead of generic answers, so clients don't quietly drift away.
Read More →Leadership
How to Recruit a Great Manager Part 1: Finding Talent for Your Tribe
Where to look before you post the job, and how to get through a pile of resumes without missing the hidden gems.
Read More →Leadership
How to Recruit a Great Manager Part 2: Finding The One
How to build a management team of different perspectives, ask questions that get past rehearsed answers, and check references properly.
Read More →Marketing & Sales
RFP Responses: The Winning Formula
Project management, question strategy, layout, and storytelling practices for winning more RFP bids.
Read More →Marketing & Sales
The Best Sales Team Meeting EVER
Ground rules, agenda topics, and a way to keep a weekly sales meeting from turning into a boring status update.
Read More →Leadership
The President's Job Description
Even the most important role in the company often has no written job description — here's why that gap is worth closing.
Read More →Marketing & Sales
Upfront Contracts
A four-step way to get people to actually follow through on commitments, instead of just living with it or replacing them.
Read More →Management Research & Solutions, Inc.
Achieving Greatness Starts With Asking the Right Questions
Management Research and Solutions, Inc. is a full-service benchmarking and change management firm committed to delivering lasting change in small and medium-sized businesses across the United States and Canada. Researching best practices from multiple industries, we take companies from where they are now to where they want to be, so they may achieve their goals and fully actualize their potential.