Conceptually, there are three major types of estimating error–quantity errors, rate errors and errors of omission. Most companies underestimate how much these errors are costing them and fall victim to “winner’s curse.”
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- 2006 and part of 2007 we worked with MRSI
- 2008 was our biggest top line and profit year to date
- 2009 we made money when many businesses didn’t
- 2010 was another record year for top and bottom line
- we are nominated for Franchise of the Year for 2010. We are one of 5 nominees throughout the global 90 franchise system for Cal Closets. The nominations are based on multiple criteria, including growth, customer satisfaction, adherence to brand standards, profitability, etc.
I think that much of this turn around can be attributed to the investment we made with MRSI.
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