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"MRSI was able to gain the confidence and trust of all team members…Eastern team members thought they owned the 'sales pipeline' process. This attitude ensured great buy in."

Rob Vanden Broek
President
Eastern Packinghouse Brokers

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Growing our knowledge base is important for staying competitive, but more importantly, sharing that knowledge with clients and friends is the passion that keeps us in business. Look here for tools that can help you run your business better every day.

Goal Setting: Aligning Objectives with Action
When done well, goal setting can become a powerful lever for competitive advantage.
Measurement for Manufacturing
Standards drive productivity and measures monitored well assure accountability.
Measurement for Distribution
Implementation requires educating staff on the meaning and importance of measures, connecting the measures to root cause issues, and acceptance of accountability.
Measurement for Professional Services
Professional services firms need to select a variety of measures to track performance, such as labor productivity, quality and effective billing rates.
Measurement for Contracting
For most small and mid-size contractors, key measures include bidding, estimating and scheduling accuracy, labor productivity and utilization, material controls and overhead allocation.
Three Kinds of Estimating Error
Conceptually, there are three major types of estimating error--quantity errors, rate errors and errors of omission. Most companies underestimate how much these errors are costing them and fall victim to "winner's curse."